recall information
Recall number
REC-006300
Campaign number
SB-25-00-004
Original published date
make and model information
Make
TESLA
Model
Model Y and Model 3
Year range
2022 - 2023
Affected units
297
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the Electronic Power Assist Steering system (EPAS) may not operate as intended. This may result in a loss of power steering assist and could require greater steering effort from the driver.
What are the hazards?
A loss of power steering assist driving may increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
This recall will be addressed by updating the vehicle software, which does not require the customer to schedule a Service appointment.
The software release that contains the remedy will be deployed over-the-air (OTA) to all affected vehicles.
If your vehicle is running software version 2023.38.4 or later, your vehicle is not subject to this issue. You can confirm your vehicle’s software version by tapping 'Controls' > 'Software’ on your touchscreen.
The software release that contains the remedy will be deployed over-the-air (OTA) to all affected vehicles.
If your vehicle is running software version 2023.38.4 or later, your vehicle is not subject to this issue. You can confirm your vehicle’s software version by tapping 'Controls' > 'Software’ on your touchscreen.
Supplier details
Tesla, Inc.
Who should owners/operators contact for more information?
Contact name
TESLA MOTORS AUSTRALIA PTY LTD
Contact phone
1800 646 952
Contact email
csau@tesla.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
