recall information
Recall number
REC-006318
Campaign number
RC5131
Original published date
make and model information
Make
Mercedes-Benz
Model
AMG GLC 63 S and AMG GT 63 S
Year range
2022 - 2025
Affected units
604
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the high-voltage starter generator may experience an intermittent overload, which could deactivate functions of the system. If this occurs, the vehicle may experience loss of propulsion whilst driving.
What are the hazards?
A loss of propulsion whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles should contact their authorised Mercedes-Benz schedule an appointment to have the work carried out as soon as possible, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
