recall information
Recall number
REC-006324
Campaign number
R24C8
Original published date
make and model information
Make
NISSAN
Model
J12 Qashqai
Variants
e-POWER
Year range
2023
Affected units
380
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to incorrect Battery Management System (BMS) software calibration, the calculated battery state of charge may rapidly fluctuate. This may cause the vehicle to activate limp-home mode potentially resulting in a loss of motive power whilst driving and an inability to restart the engine.
What are the hazards?
A loss of motive power may increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles should contact their local authorised Nissan dealer to schedule an appointment to have BMS software reprogrammed, free of charge.
Supplier details
NISSAN MOTOR CO. (AUSTRALIA) PTY. LTD.
Who should owners/operators contact for more information?
Contact name
Nissan Australia
Contact phone
1800 035 035
Contact email
csc@nissan.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
