recall information
Recall number
REC-000664
PRA number
2017/16324
Campaign number
17-Z-03
Original published date
Last updated date
make and model information
Make
ISUZU
Model
F SERIES
Year range
2014 - 2015
Affected units
1,746
Identifying features
VIN (Vehicle identification number)
What are the defects?
In certain Isuzu F series vehicles, the lock plate of the front RH spring shackle pin was not crimped to the correct specification during the vehicle assembly process. If the vehicle is operated with incorrectly assembled lock plate, the nut may loosen and the shackle pin may fall out.
What are the hazards?
If the shackle pin falls out, the shock absorber and hanger will support the leaf springs, however abnormal noise from contact of leaf spring and bracket may occur. The issue does not affect steerability and/or drivability of the vehicle. If the shackle pin nut is found loose or the lock plate folded height is less than 9mm, the lock plate must be replaced.
What should consumers do?
IAL has a customer data base which has captured all retailed vehicles and IAL will contact all owners by letter to notify them of the recall.
Supplier details
ISUZU AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Isuzu Dealership
Contact phone
1800 035 640
Contact email
customercare@isuzu.net.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
