recall information
Recall number
REC-001081
PRA number
2020/18703
Campaign number
NAC001
Original published date
Last updated date
make and model information
Make
NEW AGE CARAVANS
Model
FITTED WITH CRUISEMASTER XT SUSPENSION
Year range
2019 - 2020
Affected units
134
Images
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The shock absorber bracket may detach from the chassis frame.
What are the hazards?
If the shock absorber bracket fails while the caravan is in motion, there is a risk of loss of vehicle control, increasing the risk of an accident causing or injury or death to the vehicle occupants and other road users.
What should consumers do?
Affected consumers should contact their nearest New Age Caravan dealer for inspection and repair, free of charge.
For further information, consumers should contact their preferred dealer, or contact New Age Caravans on (03) 9305 1714.
For further information, consumers should contact their preferred dealer, or contact New Age Caravans on (03) 9305 1714.
Supplier details
New Age Caravans
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
