The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

Volvo Group Australia - Volvo FM11, FM13, FMX13, FH13, FH16 2018 - 2021

recall information

Recall number
REC-001601
PRA number
2021/18961
Campaign number
C0162
Original published date

make and model information

Make
Volvo
Model
FM11, FM13, FMX13, FH13, FH16
Year range
2018 - 2021
Affected units
10

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

Due to an incorrect setting on the external remote control, the remote brake request feature does not engage the parking brake under certain speed conditions (low speed).

What are the hazards?

If the parking brake does not engage, this could result in unintended vehicle movement. This may increase the risk of an accident, which may result in an injury or death to vehicle occupants, other road users and bystanders.

What should consumers do?

Volvo Car Australia will contact affected owners in writing to request that owners make an appointment to have the vehicle repaired.

To find your closest dealer please visit www.volvocars.com/au/find-a-dealer or contact the Volvo Customer Relations team on 1300 787 802.

For more information, contact Volvo by phone on 1300 787 802 or email owners@volvo-customers.com or via https://www.volvocars.com/au/footer/contact-us
Supplier details
Volvo Group Australia

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type