recall information
Recall number
REC-005057
Campaign number
0631
Original published date
make and model information
Make
HARLEY DAVIDSON
Model
Pan America and Sportster S
Year range
2021
Affected units
515
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue related to the internal temperature of the instrument cluster, if the temperature of the instrument cluster is below 32 degrees Fahrenheit (0 degrees Celsius), the speedometer and neutral indicator may not display as intended. If this occur an error warning message will appear to warn the rider.
What are the hazards?
If the speedometer or neutral indicator is not displayed as intended the rider will be unable to correctly determine the operating speed. This may increase the risk of an accident, causing injury or death to the rider, passenger or other road users.
What should consumers do?
Owners can contact their nearest Harley-Davidson dealer immediately to schedule an appointment to have the software updated in the instrument cluster module at no charge.
To find a local dealership, visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html
To find a local dealership, visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html
Supplier details
Harley-Davidson Australia Pty Limited
Who should owners/operators contact for more information?
Contact name
Harley Davidson Dealership
Contact phone
02 9886 0600
Contact email
reception.sydney@harley-davidson.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
