recall information
Recall number
REC-005417
Campaign number
RC2954
Original published date
make and model information
Make
Mercedes-Benz
Model
Certain Vito and V Class
Year range
2021
Affected units
7
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a hardware issue with the airbag control unit, the airbags may become deactivated.
What are the hazards?
If the airbag is deactivated in the event of an accident, this may increase the risk of injury or death to vehicle occupants.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost to them.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, bookings can be made online at www.merecedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, bookings can be made online at www.merecedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
