recall information
Recall number
REC-005421
Campaign number
RC2995
Original published date
make and model information
Make
Mercedes-Benz
Model
C Class Coupe
Year range
2020
Affected units
2
Identifying features
VIN (Vehicle identification number)
What are the defects?
The electrical connection for the airbag crash sensor may not be secured correctly. This connector may detach due to vibrations whilst driving.
What are the hazards?
If the crash sensor connection became detached, the effectiveness of the occupant restraint systems may be reduced, delayed or not deploy if involved in a front-end collision increasing the risk of serious injury or death.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer assistance center
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
