recall information
Recall number
REC-005432
Campaign number
RC3017
Original published date
make and model information
Make
Mercedes-Benz
Model
C63
Year range
2018
Affected units
1
Identifying features
VIN (Vehicle identification number)
What are the defects?
During a previous service, incorrect software was loaded into the vehicle which could impact headlight brightness, traction control, emissions and engine control systems.
What are the hazards?
This could cause loss of vehicle control and increase the risk of a crash resulting in injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
