recall information
Recall number
REC-005462
Campaign number
RC3036
Original published date
make and model information
Make
Mercedes-Benz
Model
GLB
Year range
2021
Affected units
13
Identifying features
VIN (Vehicle identification number)
What are the defects?
The sensor connection to the rear axle may not meet manufacturing specifications. As a result, the vehicle headlamps may not operate as intended. The range control of the headlamps may calibrate in the opposite direction when the rear bench seat, trunk, or third seat row is in use.
What are the hazards?
If the headlamps of the vehicle do not operate as intended, it could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
