recall information
Recall number
REC-005486
Campaign number
RC3041
Original published date
make and model information
Make
Mercedes-Benz
Model
GLB200
Year range
2019
Affected units
1
Identifying features
VIN (Vehicle identification number)
What are the defects?
The front wheel well to body panels may not have been sealed according to manufacturing specifications. Moisture may enter the interior of the body via the front wheel wells and cause damage to control units and electrical components in the area. If this occurs the instrument cluster may not display information as intended, or the engine may stall during vehicle operation and may not be possible to be restarted.
What are the hazards?
A loss of power while driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer assistance center
Contact phone
1300300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
