recall information
Recall number
REC-005528
Campaign number
AAQC1
Original published date
make and model information
Make
Hino
Model
500 Series
Variants
AMT
Year range
2018 - 2019
Affected units
17
Identifying features
VIN (Vehicle identification number)
What are the defects?
The starter Emergency Control Switches enables the vehicle to be started whilst in gear. In the event of an Automated Manual Transmission (AMT) malfunction, using these switches when starting the vehicle could cause unintended movement of the vehicle.
The vehicles are not compliant with the Australian Design Rule 42/04 7.2.1- Standard Controls for Automatic Transmission-Starter Interlock.
The vehicles are not compliant with the Australian Design Rule 42/04 7.2.1- Standard Controls for Automatic Transmission-Starter Interlock.
What are the hazards?
An unintended vehicle movement increases the risk of an accident causing serious injuries or death to vehicle occupants or/and other road users.
What should consumers do?
Owners of affected vehicles should contact their authorised Hino dealer to arrange to have the Emergency Control Switches removed free of charge.
A full list of authorised dealerships can be found at https://www.hino.com.au/dealer
A full list of authorised dealerships can be found at https://www.hino.com.au/dealer
Supplier details
HINO MOTOR SALES AUSTRALIA PTY. LTD.
Who should owners/operators contact for more information?
Contact name
Hino Care Centre
Contact phone
1300 014 466
Contact email
customersupport@hino.com.au
Contact website
hino.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
