recall information
Recall number
REC-005666
Campaign number
RC3125
Original published date
make and model information
Make
Mercedes-Benz
Model
Sprinter Van
Year range
2022
Affected units
2
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a production defect, the wiring harness in vehicles with electrically adjustable rotating seats may become damaged over time due to operation of the seat adjustment. This could also impair the deployment of the side airbag installed in the seat.
What are the hazards?
In the event of an accident, an airbag not deploying as intended could increase the risk of injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
