recall information
Recall number
REC-005690
Campaign number
RC3142
Original published date
make and model information
Make
Mercedes-Benz
Model
S450L
Year range
2020
Affected units
1
Identifying features
VIN (Vehicle identification number)
What are the defects?
The sealing of the firewall panel between the engine and the passenger compartments may reduce over time, allowing moisture to enter potentially causing corrosion in the electrical component or a short circuit. As a result, Pre-Safe system function may not get activated as intended.
What are the hazards?
In the event of an accident, if the Pre-Safe system function does not get activated as intended, it will increase the risk of injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicle should contact a Mercedes-Benz dealership to have the work carried out as soon as possible.
Authorised dealerships can be found at www.mercedes-benz.com.au or utilise the online booking service www.mercedes-benz.com.au/servicebooking.
Authorised dealerships can be found at www.mercedes-benz.com.au or utilise the online booking service www.mercedes-benz.com.au/servicebooking.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
