recall information
Recall number
REC-005723
Campaign number
DAU-001W
Original published date
make and model information
Make
MOBICOOL
Model
CHAL and ABS
Year range
2022
Affected units
14,876
Variant applicability
All variants within this model
What are the defects?
Due to a manufacturing defect, the bonding of the inner and outer window panes may deteriorate over time. As a result, the outer window pane may detach from the vehicle.
What are the hazards?
If the outer window pane detach from the vehicle whilst driving, there is an increase risk of injury or death to road user and bystanders.
What should consumers do?
Owners or operators of motorhomes and caravans should urgently check if their vehicle is affected by visiting www.dometicrecall.com.au
Follow the prompts on the website and, if affected please take the interim step to make the windowpane safe and to arrange windowpane replacement with a Dometic Service Agent or your Dealer, free of charge.
Follow the prompts on the website and, if affected please take the interim step to make the windowpane safe and to arrange windowpane replacement with a Dometic Service Agent or your Dealer, free of charge.
Supplier details
DOMETIC AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Dometic Australia
Contact phone
1800 21 21 21
Contact email
mobicoolrecall@dometic.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
