recall information
Recall number
REC-005860
Campaign number
CR262
Original published date
make and model information
Make
DUCATI
Model
XDiavel
Year range
2016 - 2022
Affected units
687
Identifying features
VIN (Vehicle identification number)
What are the defects?
The passenger backrest may become loose and break if it has been incorrectly installed and/or if the passenger uses it in contravention of the manufacturer’s information for use.
What are the hazards?
If the backrest breaks and the passenger is not holding on to the rider or retainer seat strap they may fall from the bike causing serious injury or death to the passenger and increasing the risk of an accident.
What should consumers do?
Owners of affected motorcycles should contact their preferred Authorised Ducati Service Centre to arrange for the components to be inspected and replaced, if required and a warning label will be applied to the backrest to ensure proper operation, free of charge.
Owners can find information on the Authorised Ducati Service Network by consulting the Dealers Locator section of the website www.ducati.com/au/en/dealers.
Owners can find information on the Authorised Ducati Service Network by consulting the Dealers Locator section of the website www.ducati.com/au/en/dealers.
Supplier details
Ducati Motor Holding SpA
Who should owners/operators contact for more information?
Contact name
Ducati Service Centre
Contact phone
1300 112 606
Contact email
contact_us@ducati.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
