recall information
Recall number
REC-005969
Campaign number
RC3333
Original published date
make and model information
Make
Mercedes-Benz
Model
Econic
Variants
Econic 956
Year range
2023
Affected units
2
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the passenger side folding door control unit may have been overwritten with incorrect parameters. As a result, if an obstacle is detected during automatic closing, the door will hold or stop and not reverse back to the fully open position as intended.
What are the hazards?
If the folding door does not reverse as intended, it can increase the risk of serious injury to vehicle occupants.
What should consumers do?
Owners of affected vehicles should contact their nearest authorised Daimler Truck dealership to schedule an appointment to have the software updated, free of charge.
Supplier details
DAIMLER TRUCK AUSTRALIA PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Daimler Truck Australia
Contact phone
1800 033 557
Contact email
DTBCampaigns@daimlertruck.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
